Privacy Policy – Samas Healing and Wellness

Privacy & Policy

Last updated: 23 January 2026

Samas Healing and Wellness (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information
Information voluntarily provided by you, which may include:

Name
Phone number
Appointment or inquiry details
Any information shared through contact forms or booking requests

Non-Personal Information
Automatically collected information such as:

Browser type
Device informationIP address
Pages visited and time spent on the website

This information is used solely to improve website functionality and user experience.

How We Use Your Information

Information collected may be used to:

Respond to inquiries and communication requests
Facilitate appointment scheduling and follow-ups
Provide relevant information about our services
Improve website performance and user experience
Maintain internal records and administrative processes

We do not sell, rent, or trade personal information to third parties.

3. Confidentiality and Data Protection

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction during collection, storage, handling, or processing.

Information is processed only as necessary for providing our services and support. We do not process personal information for independent commercial purposes.

All information shared with Samas Healing and Wellness is treated with care and confidentiality. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

4. Use of Third-Party Services

The website may use trusted third-party tools or platforms for:

Website hosting
Appointment scheduling
Analytics and performance monitoring

These third parties are permitted to use information only to perform services on our behalf and are required to maintain confidentiality.

5. Cookies and Tracking Technologies

This website may use cookies or similar technologies to enhance user experience and analyse website usage. Cookies help us understand visitor behaviour and improve functionality.

You may disable cookies through browser settings, although this may affect certain website features.

6. Your Rights and Choices

You have the right to:

Request access to personal information held about you
Request correction or deletion of personal information
Withdraw consent for communications

Requests will be addressed in accordance with applicable law.

7. Children’s Privacy

Samas Healing and Wellness does not knowingly collect personal information from individuals under 18 years of age. If personal information relating to a minor is identified, appropriate action will be taken.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be effective immediately upon posting. Users are encouraged to review this policy periodically.

9. Contact and Grievance Redressal

Queries, concerns, or requests relating to privacy or data processing may be addressed through the website’s designated contact mechanisms.

10. Digital Personal Data Protection Compliance

The collection, use, storage, and processing of personal data through this website shall be governed by the Digital Personal Data Protection Act, 2023 (“DPDP Act”), together with applicable rules, regulations, and guidelines.

By accessing or using this website and submitting personal data, you acknowledge and agree that Samas Healing and Wellness acts as a Data Fiduciary under the DPDP Act and processes personal data in accordance with this Privacy Policy and applicable Indian law.

Any consent provided may be withdrawn in accordance with procedures outlined in this Privacy Policy. Withdrawal shall not affect the lawfulness of processing carried out prior to such withdrawal.

All rights, obligations, and grievances relating to personal data processing shall be addressed in accordance with the DPDP Act through the grievance redressal mechanism set out herein.